Effective Date: March 27, 2026

Recovery Claim Adjusters Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.recovery-claim.com, use our services, or communicate with us, including via text message (SMS/MMS). Please read this policy carefully. By using our website or services, you consent to the practices described herein.

1. Information We Collect

Personal Information You Provide

We may collect the following information when you submit a form, call us, send a text message, or otherwise interact with us:

• Full name

• Phone number (including mobile number)

• Email address

• Mailing or property address

• Insurance claim or policy details

• Description of property damage or loss

• Photographs or documents related to a claim

• Any other information you voluntarily provide

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including your IP address, browser type and version, operating system, referring URLs, pages viewed, time and date of your visit, and other standard web analytics data. We may use cookies, web beacons, and similar technologies for this purpose.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, manage, and improve our public adjusting services

• To communicate with you regarding your claim, our services, appointments, and updates — including via telephone, email, and text message (SMS/MMS)

• To respond to your inquiries and requests

• To process and manage insurance claims on your behalf

• To send service-related notifications, reminders, and follow-ups

• To comply with legal obligations and enforce our agreements

• To protect the security and integrity of our website and services

3. SMS/Text Messaging Policy

Consent

By providing your mobile phone number and opting in through our website, web forms, or by texting us directly, you consent to receive text messages (SMS and MMS) from Recovery Claim Adjusters Inc. These messages may include claim status updates, appointment reminders, service notifications, and responses to your inquiries.

By opting in, you agree to receive recurring text messages from Recovery Claim Adjusters Inc. Consent is not a condition of purchase or service.

Message Frequency

Message frequency varies based on your interaction with us and the status of your claim. You may receive multiple messages per week during active claim periods.

Message and Data Rates

Message and data rates may apply. Your mobile carrier's standard messaging rates will apply to any messages you send or receive. Recovery Claim Adjusters Inc. is not responsible for any charges assessed by your mobile carrier.

Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and no further text messages will be sent unless you re-subscribe.

Help

For assistance with our text messaging program, reply HELP to any message or contact us at the information provided below.

No Sharing with Third Parties

We do not sell, rent, lease, or share your phone number or any personal information collected through our SMS program with third parties or affiliates for marketing or promotional purposes. Your information collected via text messaging will only be used to provide the services you have requested.

Carriers Supported

Our messaging services are supported by major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand usage patterns. You can control cookie settings through your browser preferences. Disabling cookies may limit certain features of our website.

5. Sharing of Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., IT support, claim management software), subject to confidentiality obligations.

• Insurance Companies: With relevant insurance carriers and adjusters as necessary to process and manage your claim.

• Legal Compliance: When required by law, regulation, legal process, or governmental request.

• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

• Protection of Rights: To protect and defend the rights, property, or safety of our Company, our clients, or others.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your personal information

• Opt out of certain communications, including text messages

• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any modifications constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Recovery Claim Adjusters Inc.
13350 SW 131 Street, Unit 102
Miami, FL 33186

Website: www.recovery-claim.com